Notification: send Notification when service details change durig non-OK state

2 votes

CheckMK currently provides periodic notifications during service problems based on the duration of a non-OK state. However, in some cases customers occasionally want to be re-notified when ever the service details change during these periods. This occurs when new information is added or existing messages are updated. Implementing such a feature would allow recipients to receive alerts whenever significant changes to service details occur, ensuring they are informed of important updates.
Example:
Message at 18:01:03: Failure in Module 1
Message at 18:06:07: Failure in Module 1, Failure in Module 2
Message at 18:09:08: Failure in Module 2
In this scenario, the service remained in a critical state throughout. With the proposed feature, the alert recipient would receive three alerts based on updates to the messages in the details, providing timely information on service changes.

Under consideration Notifications Suggested by: Vasan Sivanesan Upvoted: 25 Nov, '25 Comments: 0

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