Alert handlers - Add options to consider Downtimes, Acknowledgements and notifications periods

15 votes

Alert handlers are independent of Downtimes, notifications periods, Acknowledgements and similar controls. However, it is not always desired that an alert handler is executed during these phases.

Of course you can catch this in every alert handler script but not individually per case. It would be much more flexible and transparent if you can control this with options in the rules.

Please add options to control if downtimes, acknowledgements and notification periods are taken into account.

Not planned Usability Suggested by: Lars Sörensen (11 Jul, '22) • Upvoted: 19 Oct, '23 • Comments: 1

Comments: 1

18 Oct, '23
Martin Hirschvogel Admin
Hello,

Thank you for your idea. On this portal, we carefully evaluate ideas to ensure that they will benefit a wide range of users. Thus, we close ideas not fulfilling certain criteria:

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Unfortunately, this suggestion doesn't meet these criteria, so we’re closing it (based on the data available until 2023-10-17). We appreciate your contribution and encourage you to continue to share your ideas. Your input plays a vital role in helping us improve our product for everyone.

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